Safaricom Customer Care Number | Online Chat, Helpline No, Email Address

Safaricom Customer Care Number

We have provided Safaricom Customer Care Number along with Email Address on this page for all those who are facing any problem and need to contact with company. Customers can solve your complaint or query regarding Safaricom Services through helpline no and Online Chat.

On this page you will attain all complaint service number and address details. You can file your complaint through these customer care numbers and company’s representative will resolve your problems very soon within given limited time.

Company	Safaricom Mobile network operator company
Established in	1997
Headquarter	Nairobi, Kenya

Safaricom Customer Care Number

Safaricom Customer Care Contact Number: +254 20 427 3272

Safaricom Customer Care Helpline Number:

Postpaid
advantage@safaricom.co.ke	200 (Free) Or +254 722 002200 (Chargeable)
Prepaid
customercare@safaricom.co.ke	Call 100 (Free) Or +254 722 002100 (Chargeable)
Safaricom Business Support
business.support@safaricom.co.ke	+254722002222

You may like to Read: - What Is RTI and How Right to Information Is Used

Safaricom Customer Care Centers:

Name (Safaricom shop)	Address
Coast
Diani	Centre Point Mall, Junction of Ukunda Road and Beach road,Diani P.O Box
Digo	Digo road, Opposite GPO P.O Box 90675-00800, Mombasa
Nyali	Nyali City Mall,(Former Nakumatt nyali) Ground Floor,Opposite Optica
Malindi	TSS Building, Kenyatta Road, Malindi
Moi International Airport	(Mombasa) Moi International Airport,Terminal 1, Ground Floor,Mombasa P.O Box 90675-00800, Mombasa
Rex House	Rex House (Moi Avenue-Ground Floor), Mombasa P.O Box 90675-00800, Mombasa
Central and Eastern
Garissa	Former Caltex Petrol Station,Kimayu Road,Garissa
Machakos	ABC Imani Plaza,Ground floor
Nyeri	Kanga’ru Building,Kimathi Way, Nyeri Town
Meru	Ntima Garment Building (Opposite National Oil Petrol Station) Njuri Ncheke Street
Embu	Kenyatta Highway,next to Equity Bank,Embu
Nanyuki	Nanyuki Mall, Nanyuki Highway
Maua	Mikinuri Road(Main Street) Next to KCB-Maua,Maua
Kitui	Mull Mall,Town Centre,Kitui
Thika	Haria House, Kwame Nkurumah Road
Rift Valley
Narok	Next to Co-operative Bank Building, Nairobi-Narok Highway,Narok
Eldoret	Metro Towers, Oginga Odinga Street
Kitale	Former Raiya Supermarket, Kenyatta Street , Opposite Suam Supermarkets
Nakuru	Ereto Plaza, Mburu Gichua Road
Naivasha	Biashara Plaza,Biashara Street, Ground Floor,Naivasha
Western and Nyanza
Kisii	Hospital Road, opposite Falcon Petrol Station
Kakamega	Conan Awori Street,Next to Equatorial Commercial Bank,Kakamega
Jubilee	Jubilee Building,Ground Floor Oginga Odinga Street,Kisumu
Mega Plaza	Mega Plaza Building,Ground Floor Oginga Odinga Street
Bungoma	Moghe Plaza, Moi Avenue
Nairobi
JKIA	Jomo Kenyatta International Airport Lounges(Gate 11)
Eastleigh	Nomad Palace Hotel,Ground Floor, General Waruinge Street Opposite Eastleigh High School, Eastleigh
Moi Avenue	Shankardass House,Ground floor,Moi Avenue,Nairobi
Sarit	Sarit Centre (Karuna Road -Ground Floor), Nairobi
I&M	I&M Towers,(Kenyatta Avenue -Ground Floor), Nairobi
Safaricom Shop Junction	Junction Mall, Ground floor,Ngong Road, Nairobi
Kimathi	BalfourBuilding,Ground Floor, Kimathi Street,Nairobi
Safaricom Shop Village Market	Village Market, Limuru Road, Nairobi
Westgate	Westgate Mall,1st floor,Mwanzi road, off Peponi road
Nakumatt Mega	Nakumatt Mega,Uhuru Highway,Nairobi
Bomas	Galleria Mall,Langata/Magadi road Junction opposite Bomas Of Kenya
Buruburu	Kenya National Library Services Building, Mumias Road next to St.James ACK Church

Read Also- Procedure To File An Online Complaint

Safaricom Customer Service Center Email Id:

Name (Safaricom shop)	Email - Id
Coast
Diani	dianishop@safaricom.co.ke
Digo	digoroadshop@safaricom.co.ke
Nyali	retailshop-nyali@safaricom.co.ke
Malindi	malindishop@safaricom.co.ke
Moi International Airport	miashop@safaricom.co.ke
Rex House	rexhouseshop@safaricom.co.ke
Central and Eastern
Garissa	garissashop@safaricom.co.ke
Machakos	machakosshop@safaricom.co.ke
Nyeri	nyerishop@safaricom.co.ke
Meru	retailshop-meru@safaricom.co.ke
Embu	embushop@safaricom.co.ke
Nanyuki	nanyukishop@safaricom.co.ke
Maua	mauashop@safaricom.co.ke
Kitui	kituishop@safaricom.co.ke
Thika	thikashop@safaricom.co.ke
Rift Valley
Narok	narokshop@safaricom.co.ke
Eldoret	eldoretshop@safaricom.co.ke
Kitale	kitaleshop@safaricom.co.ke
Nakuru	nakurushop@safaricom.co.ke
Naivasha	naivashshop@safaricom.co.ke
Western and Nyanza
Kisii	kisiishop@safaricom.co.ke
Kakamega	kakamegashop@safaricom.co.ke
Jubilee	jubileeshop@safaricom.co.ke
Mega Plaza	megaplazashop@safaricom.co.ke
Bungoma	bungomashop@safaricom.co.ke
Nairobi
JKIA	jkiashop@safaricom.co.ke
Eastleigh	eastleighshop@safaricom.co.ke
Moi Avenue	moiavenueshop@safaricom.co.ke
Sarit	saritshop@safaricom.co.ke
I&M	i&mshop@safaricom.co.ke
Safaricom Shop Junction	junction@safaricom.co.ke
Kimathi	kimathishop@safaricom.co.ke
Safaricom Shop Village Market	villagemarketshop@safaricom.co.ke
Westgate	westgate@safaricom.co.ke
Nakumatt Mega	nakumattmegashop@safaricom.co.ke
Bomas	retailshopbomas@safaricom.co.ke
Buruburu	buruburushop@safaricom.co.ke

Get Details - How to Email a Complaint to Customer Service

Safaricom Customer Care Email Id:

• For media queries only: prcomms@safaricom.co.ke
• For CEO’s Office: ceo@safaricom.co.ke
• For General Queries : hr@safaricom.co.ke
• For Data Queries: mobileoffice@safaricom.co.ke

About Safaricom:

Safaricom Limited is the telecommunication company in Kenya which is managed by Telkom Kenya. The company provides GSM related products that variety with diverse regularity range like 900 MHz, 1800 MHz and 2100 MHz. It offers the services of 3G Internet technology with good quality and high speed Internet connection. This company was introduced the Kipokezi service for the customer with excellent facility like text input, email messaging, on-line chatting etc through Mobile phones. It is kind of mobile network controller which offers the service to move money using SMS through the mobile banking service named M-PESA. It’s working dissection situated in various cities of Kenya.

This company launched the new mobile banking product in November 2012, in partnership with the Commercial Bank of Africa. Above 2,500 people were get employment through this services which is provided by the company. As per 2012 recprd, the company earned the total Revenue of $1.25 Billion with total profits of $300 million. above 40% of the possession of the company was managed by Vodafone Kenya Limited in terms of management responsibility. It is regarded as the most profitable company in the East and Central Africa as per the most financial analysts. A committed Safaricom customer care centre operates round the clock to accommodate the 12 million plus subscribers in the county. Its global dealerships make easy customers to have contact to its products and services easily

Safaricom Limited Services:

The company provides various types of other services which are related to entertainment updates, weather updates, Wi-Fi Internet services etc. This company provides flashback service by Safaricom Limited the user 5 free messages to alert another mobile user to show that he or she wants to be called which are free of cost. It is also offer low income insurance services through Linda Jamii program for Kenya citizen in partnership with Britam and Changamka Micro Health. The company was earlier rated and traded on the Nairobi Stock Exchange. The rivalry telecommunication companies of Safaricom Limited include Airtel Kenya, Essar's YU and Orange Wireless.

Safaricom Head Office Address:

Safaricom Limited,

P.O.Box 66827,

00800 Nairobi, Kenya

Official Website: www.safaricom.co.ke

Social Networking Sites:

Facebook	www.facebook.com/SafaricomLtd
Twitter	twitter.com/safaricomltd
instagram	www.instagram.com/safaricomltd/
You Tube	www.youtube.com/user/SafaricomOfficial
Google Plus	plus.google.com/+safaricom

Note:

Customer may obtain more information about Safaricom Customer Care Number by visiting Official Website. You are advised to stay in touch with this web portal for getting updated phone number, email Id and other necessary information related to Safaricom Mobile Network Operator Company.

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